CUSTOMER SERVICE

Welcome to our Customer Service page, where you can find all the information and support needed to enhance your experience with our products.

FAQ

Find answers to frequently asked questions.

TRACK YOUR ORDER

Keep tabs on your order at any moment.

SHIPPING

Explore the countries we currently ship to and our delivery options.

EXCHANGES AND RETURNS

Initiate an exchange or return within 14 days from receiving your order.

JEWELRY CARE

Tips and tricks to make your jewelry last a lifetime.

CONTACT

Reach out for any assistance.
Our customer service hours are:
Monday - Friday: 9:00 AM - 5:00 PM (CET).

Customer service

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Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa